Logging in for the first time
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/cfslogo-01-for-crisp_1g6dzwe.png)
ShipBoss Help Center : Logging in for the First Time
Logging in for the first time
To log into ShipBoss for the first time, go to ship.shipboss.io/ship and select Forgot Your Password.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/448167940_y3fnws.png)
You will be prompted to enter your username. Enter your email address in the username field and click Reset my Password.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/447578124_1eh7krw.png)
After Clicking Reset you will receive an email with a temporary code.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/447381520_mto5hb.png)
Enter the code in the prompt screen along with your new password.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/447578132_1i1pxyb.png)
If you did not receive an email:
Check your spam
Respond to the email letting us know or email,
_**CustomerService@corporatefreightsavers.com**_ and we’ll reach out to assist as soon as possible.
Temporary Password Reset Instructions
When sent a temporary password from our team, make sure you are not clicking on _**forgot password**_** but entering it in the password field.**
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/448462852_4gpxr4.png)
Once you’ve entered the temporary password and your email address by “username” you will be prompted to set a permanent password.
Terms of Use and Privacy Policy
After logging in, you will be brought to the Terms of Use and Privacy Policy page. Once you click I Accept, you will be brought to the Ship page where you may create shipments.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/447840272_7sutlq.png)
Updated on: 17/11/2022
Thank you!