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How to Obtain and Set Up UPS API Credentials in ShipBoss


Setting Up UPS API Credentials for Shipping


Step 1: Access the UPS Developer Portal

  1. Go to UPS Developer Portal.
  2. Log in with your UPS account credentials.


Step 2: Navigate to the Apps Section

  1. Once logged in, locate and click on the "Apps" or "My Apps" section.
  2. ⚠️ Note: If you encounter issues using Google Chrome, try using Firefox for better compatibility.


Step 3: Create a New App

  1. In the Apps section, click on "Add Apps >" to create a new application.
  2. Complete the form with the following details:
  • "I need API credentials because" - Select "I want to integrate UPS technology into my business."
  • Account Association - Select your UPS shipper account number.
  • API Access Agreement - Check the box to agree.
  1. Click Continue to proceed.


Step 4: Enter App Details

  1. On the App Details screen, fill out the following:
  • App Name: Choose a name for your integration (e.g., "My Shipping App").
  • Callback URL: Enter https://ship.shipboss.io
  • Billing Account Number: Should be pre-populated with your UPS account number.
  1. Add the following approved API services:
  • Rating
  • Pickup
  • Quantum View
  • Address Validation
  • Paperless Documents
  • Authorization (OAuth)
  • Tracking
  • Shipping
  • Time In Transit
  • URL: Enter https://ship.shipboss.io.
  1. ⚠️ Note: If using your UPS account with a third-party application for the first time, email your UPS rep: “Please turn on negotiated rates over API for account XXXX.” This ensures correct rate display.


Step 5: Obtain API Credentials

  1. After setup, view your App Info/Credentials page.
  2. Copy your Client ID and Client Secret using the clipboard icons.


Step 6: Input Credentials in ShipBoss

  1. Open ShipBoss and go to the Admin screen.
  2. Navigate to the Meters tab and click "Create Personal Meter."
  3. Select UPS as the carrier.
  4. Enter:
  • Title: Name your app.
  • Billing Account Number
  • Client ID and Client Secret (paste from UPS Developer Portal).
  1. Click Save to complete setup.


Updated on: 11/11/2024

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