Updating Your Password in ShipBoss

Overview

ShipBoss allows users to update their password through the account settings. This guide will walk you through the steps to securely change your password. ---

Accessing the Password Update Section

1. Click on your Initials Icon located in the upper-right corner of the page.

2. A dropdown menu will appear with the following options:

• Settings
• Account
• Logout

3. Click on Account to access your account settings.

4. By default, you will land on the Update Password tab.

Changing Your Password

1. In the Update Password section, enter your current password.

2. Type your new password in the designated field.

3. Re-enter your new password to confirm.

4. Click Save to update your password.

Best Practices

• Choose a strong password that includes uppercase and lowercase letters, numbers, and special characters.
• Avoid using easily guessed passwords such as birthdays or common words.
• Update your password regularly to enhance security. ---

Troubleshooting

Q: I forgot my current password. How can I reset it?

A: Click on the Forgot Password? link on the login page to receive a password reset email.

Q: My new password is not being accepted. What should I do?

A: Ensure your password meets the system’s security requirements. If the issue persists, try clearing your browser cache or using a different browser.

Q: Can I use the same password as before?

A: ShipBoss requires you to use a new password that is different from your previous one for security reasons. ---

Updated on: 05/02/2025