> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://cfs.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Schedule a Pickup ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/cfslogo-01-for-crisp_1d0un9.png) # ${color}[#5185c2](**ShipBoss Help Center : Scheduling a Pickup**) Scheduling a Pickup Overview. --- #### ${color}[#294c75](**Scheduling a pickup from the Pickups page**) To schedule a carrier pickup for your shipment, head over to the **Pickups** tab. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899724_1nza1m4.jpg) 1. Select **Schedule Pickup** ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899760_34dqrk.png) 2. Select your shipment’s carrier: ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899745_1qjkvid.png) 4. Set your Pickup parameters including, pickup address, contact details, and pickup details. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899754_1buym20.png) Once you click **Submit Pickup** you will see a message confirming the pickup was successfully scheduled. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899766_1w81xb3.png) * If you receive an error, try adjusting your pickup window to 4 hours instead of three. If problems still persist, please contact your customer service representative. Your pickups will appear below with the pickup information as well as the confirmation number. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899739_13xokxh.png) When necessary, you may cancel a pickup by hitting **Cancel Pickup**. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899727_7pgje7.jpg) ### ${color}[#294C75](**Scheduling a pickup from the “Ship” page**) On the **Ship** page, after selecting your shipping method, toggle the **This shipment requires pickup** switch. You will see a message below notifying you that you will be prompted to enter a pickup date and time after confirming your shipment. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899733_1dlssft.jpg) Once you hit **Confirm and Print**, your label/s will print and you will be shown a thumbnail sample along with a **Pickup date and time** submission form. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899730_vvdvev.jpg) After hitting **Submit Pickup** you will see a message confirming the pickup was successfully scheduled. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899757_65jem2.png) You may view your Pickup details in the **Pickups** tab. ### ${color}[#294C75](**Scheduling a Pickup from the “History” page**) You also have the option for setting a pickup for your shipment directly from the [History](/en/article/history-page-va1abh/) Navigate to the [History](/en/article/history-page-va1abh/) tab and you’ll see your shipments in list form. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899721_1x3icvb.png) To the right of the shipment you wish to set a Pickup for, select “[**Actions**](https://corporatefreight.atlassian.net/wiki/spaces/SHT/pages/430899833/History+Page#Additional-Actions)” to view the dropdown. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899712_12706sy.png) ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899709_1kpxdh3.png) Selecting **Create Pickup** will bring up the **Schedule Pickup** dialogue where you may set your Pickup parameters. ![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899706_si769.png)