> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cfs.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# History Page


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/cfslogo-01-for-crisp_7095mz.png)

# ${color}[#5185c2](**ShipBoss Help Center : History Page**)
The History page is where you may view your shipments, check tracking, and perform additional actions.
---




### ${color}[#294C75](**Shipment History Page**)

The **History** page is where you may view your shipments, check tracking, and perform additional actions.

To access your Shipment History, navigate to the **History** tab.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899864_2dud7u.png)

Your shipments appear in list view. You may search by tracking number or filter by user (available for admin users).
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899861_em81is.png)

### ${color}[#294C75](**Tracking a Shipment track a package**)

You may view tracking updates from within ShipBoss by clicking on the tracking number. This will bring up a floating window with tracking updates.

![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899888_16nj1qc.png)


### ${color}[#294C75](**Package Details**)

You may view package details including weight and charges by clicking on the** View Package Details** button. The info will display in a floating window.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899858_74arpn.png)

### ${color}[#294C75](**Additional Actions**)
You may perform additional actions on your Shipment by clicking on the **Actions** dropdown.

![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899903_d09sy2.png)

#### ${color}[#294C75](**Print Label**)

Print your label directly from the **History** page. The label will open in a new window and you may print or download it as a PDF file.

#### ${color}[#294C75](**Email Label**)

The label will be emailed directly to the shipment’s Sender Contact person when you select **Send by Email** form the **Actions** dropdown.

![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899882_13wh6hg.png)

#### ${color}[#294C75](**Create a Pickup on your Shipment**)
Create a pickup on your shipment directly from the **History** page by selecting **Create Pickup** from the **Actions** dropdown.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899873_qh6wlj.png)

#### ${color}[#294C75](**Void a Shipment**)
Cancel a shipment by selecting **Void** in the **Actions** dropdown. You will see confirmation indicating the shipment was successfully canceled.
![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899867_1m1koul.png)

#### ${color}[#294C75](**Duplicate a Shipment**)

You may quickly duplicate a previous shipment from the **History** page by selecting **Duplicate** under the **Actions** dropdown.

You will be brought to the **Ship** page and the **To** and **From** addresses will be duplicated along with package details and rates.