> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cfs.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Creating References


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/cfslogo-01-for-crisp_1w28rqu.png)

### ${color}[#5185c2](**ShipBoss Help Center : Creating References**)



### ${color}[#5185c2](**Creating and Managing References**)

ShipBoss gives you the option to create custom references for internal use on your shipping labels.

### ${color}[#294C75](**Creating a Reference**)

Head over to the user icon located in the upper right of your screen and select **Settings**

![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899985_1pipaux.png)

Head over to the “[**References**](Creating-References_430899945.html)” tab and hit “**Create New Reference**”.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899982_1cy84ny.png)

Your references will appear below in list form.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430900015_2g68t0.png)

### ${color}[#294C75](**Editing a Reference**)

You may edit a Reference by simply hitting the **Edit** button on the Reference you wish to change.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899979_f1fwnc.png)

The **Create New Reference** dialogue will appear and you may edit the Reference as needed and hit **Save** to keep you changes.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430900045_1nn8ezl.png)

You’ll see a confirmation window indicating your changes were successfully made.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430900042_2pj09c.png)

### ${color}[#294C75](**Deleting a Reference**)

You may Delete a Reference by hitting the **Delete** button on the Reference you wish to change.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899976_126mkrh.png)

You’ll be prompted to confirm you wish to delete the Reference.

![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430900030_g34wcn.png)

Once confirmed, you’ll receive confirmation that the Reference was successfully deleted.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430900036_1ph191w.png)



  
### ${color}[#5185c2](**Using your References in a Shipment**)
------------------------------------------

When creating a Shipment, you may use custom reference presets on your Labels to enable easy internal tracking.

On the **Ship Page** under the **Package Details** section, click on the “Add-On” dropdown next to the package and select **Reference**.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899973_18lb0vp.png)
A **Reference** field will appear below the package and will populate with your presets when starting to type. You may enter a primary and secondary reference for each package group.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899997_9vibwp.png)

### ${color}[#294C75](**One-time Reference**)

You may also enter a one-time reference in the **Reference** field by simply typing it in.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430900048_a3iufd.png)



### ${color}[#5185c2](**Setting Default References**)
------------------------------

In ShipBoss you have the option of setting a default primary and secondary reference for your commonly used reference codes.

Navigate to the user icon in the upper right of your screen and select **Settings**.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899970_17wh185.png)

You will be brought to the “General Settings” page. Scroll down to **Default Reference** and select a primary, and optional secondary reference from the **Reference** dropdown.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899967_bsb8h8.png)

When creating a new shipment, your default references will now automatically populate the reference fields.


![](https://storage.crisp.chat/users/helpdesk/website/7e892f1e5e634400/430899964_1jgm6n.png)